Refund Policy
At DRACDO, your satisfaction is our priority. If you're not fully happy with your purchase, we offer a simple and transparent 7-Day Return & Refund Policy to ensure a smooth and worry-free shopping experience.
7-Day Return Window
You may request a return within 7 days of receiving your order.
Eligibility for Return
- Item must be unused
- Item must be in its original packaging
- All tags, accessories, manuals, and protective materials must be intact
Items that do not meet these conditions will not be accepted.
Refund Process
We process refunds after the returned item is picked up and verified.
- After the return pickup, your refund will be credited within 2–3 business days
- Refunds are issued to your original payment method
How to Request a Return
To initiate a return, simply contact our support team:
Email: dracdo.in@gmail.com
Contact Us / Raise a Return Request
Our support team will guide you step-by-step through the return process and provide all required details.
Important Notes
- Only unused items are eligible for return.
- Returned items must meet all conditions listed above.
- No product categories are excluded from returns at this time.
Need Help?
We're committed to providing high-quality products and fair customer service. If you have any questions about returns or refunds, feel free to reach out—our friendly support team is always here to assist you!
